G. Baldwin & Co. Reviews

Went the extra mile in logistics, products and pricing- pun intended...FULLY RECOMMENDED

Received my billberry jam. Waited longer than I expected. Delivery charge is very expensive. Not much fruit in the jam either. Over all very much dissatisfied customer.

A very trustworthy business with a huge selection of herbs. The reason I wanted to write the review was because I was pleased to see that the delivery box was sealed with water activated tape (more environmentally friendly) and, even better, the herbs were packed in transparent bags made of compostable film. Not suitable for the home compost but suitable for food waste collection. I stuck mine in the garden waste, as that also goes to an industrial compost facility.

I cannot rate this company enough. Have used them a number of times, their products are high quality, well wrapped, delivery spot on and communicative. I had an issue with one delivery and the customer service received couldn’t have been better if I wanted it to. Highly recommend. I’ve used other company’s and they do not come close to the service and quality or customer care

I used this company for the first time and the service was outstanding. I had to call them first with some questions and I spoke to Andrea who was just so helpful. I then placed the order and it turned up quicker than expected (due to postal strikes) which was an added bonus. The items (glass bottles) were extremely well packed to prevent breakage. I also appreciated the updates regarding my order/delivery.The price I paid was the best I found online, and for any future purchaes of vitamins etc, Baldwin will be my first port of call. Very professional and have shown great care & concern. HIGHLY RECOMMENDED. Thank you to Andrea and the team.

What a great find this website was, full of lovely items and superbly packaged, I ordered glass bottles and great care was taken with wrapping them. Can't wait for my next purchase.

Products arrived promptly and of good quality. Bought corn silk, Viridian magnesium supplement, Activated Vit. K, Swedish bitters, sunflower seeds and chia seeds. Very happy, thankyou.

I ordered Baldwins St Johns Wort Herbal Tincture 500ml only after ordered and tried previously in 100 ml bottle format.

Today, I opened this 500 ml bottle and I have found that the tincture has a lack of consistency and concentration than the 100ml bottle.

I have shacked the bottle but the solution is definitely less dark that 100ml bottle and it taste softer.

This bottle has been diluted in water and has less concentration of product that other formats, which seems completely fraudulent to me.

The 500 ml bottle description on your website does not shows any disclaimer informing about lower concentration of product. This can be considered misleading.

This is my first order of Organic Essential Oils and it certainly won't be my last. My order was shipped very promptly and packaged very well. These are very good quality oils and their perfume lasts a lot longer than the non organic oils that I have been using. Thoroughly recommended.

Their product range, reasonable prices and reliable delivery service with their one hour time slots provided by DPD (better than Royal Mail) is convenient way to order in lockdown London. I regularly buy Clipper Assam teabags and am experimenting with their dandelion teabags for the first time. I add Biona organic pressed ginger juice to my morning pineapple and freshly squeezed lime juice - truly delicious!

Outstanding! I never use anyone else, such is the reliability, quality, communication, quick turnaround and secure delivery from Baldwins. Been a customer for years now and have never been let down. I love their products - authentic and of real quality. I also value their excellent communication; they will phone if there is an issue with an order and they are genuine people at the end of the phone - no fake sale pitches or insincere twaddle, just friendly and efficient. I highly recommend them. Always a big relief and a pleasure to know there is such a solid and reliable company as Baldwins still around, ...run by people that are genuine and that care ~ just like in the old days, but so rare nowadays!

G Baldwin is the only Trustpilot review I've written that wasn’t solicited. This is why I am writing:

Their customer service is exceptional. I felt like I was talking with an old-fashioned, family owned business. One that wants repeat customers and cares for their experience. I am glad they carry products I like, and will be ordering again.

Just received my order and I am very impressed with everything. Your staff and company have been polite and appreciative of my order right from the start. Your professional and polite manner is something that has impressed me most. Well done for a first class service. Keep up the good work. I really hope your business does well during the Covid-19 crisis. Good luck!

Made two orders with this firm in a week and I am very impressed
Have opted for the special delivery option and each time I have received my dispatch notification and tracking no by 10.30 in a morning The order is very well packed.
I used to be a mystery shopper and know about good customer service and this firm certainly provide good service
I will certainly be reordering from them again

Excellent company
Excellent company to deal with.Offer quality items and a
guarantee so you buy with confidence.Very speedy delivery.I Highly recommend this company.
And I will definitely be returning to them.
P.S
To G Baldwin & Co
Yes i am happy for you to use my comments in your marketing in the future. Regards, Kevin.